We are deeply committed to safeguarding your privacy and protecting your personal information. We understand that maintaining your trust is essential to providing the highest level of healthcare services, and we take our responsibility to protect your privacy seriously. This Privacy Policy outlines the types of personal information we collect, how we use it, how we protect it, and your rights regarding your information when you interact with our hospital, whether as a patient, visitor, or service user.
Information We Collect In order to provide you with the best possible healthcare services, we collect certain personal information. This may include your name, contact details, date of birth, medical history, health conditions, medications, treatment records, insurance information, and other necessary details relevant to your care. We may also collect demographic information such as gender, ethnicity, and language preferences, to better serve your needs.
Additionally, we may collect information when you interact with our website, including your IP address, browser type, device information, and other usage data that helps us improve your online experience. This information is used for analytics purposes and to ensure the functionality and security of our online platforms.
How We Use Your Information The information we collect is used to provide, manage, and improve the healthcare services we offer. This includes, but is not limited to, scheduling appointments, billing, processing insurance claims, administering treatments, communicating with you about your care, and ensuring a smooth patient experience. We may also use your information to contact you regarding health alerts, reminders for appointments, and any relevant updates regarding our services.
In some instances, we may use your personal information for research and quality improvement initiatives, but only in ways that ensure your privacy is protected. Any research data will be anonymized or aggregated so that it cannot be traced back to you without your explicit consent.
How We Protect Your Information We take the security of your personal information very seriously. Krishna Medihealthcare employs industry-standard security measures to safeguard the confidentiality, integrity, and availability of your data. This includes physical, administrative, and technical safeguards to prevent unauthorized access, use, or disclosure of your personal information. We use encryption technology to protect sensitive data transmitted through our website and healthcare systems. Access to your personal information is strictly controlled and limited to authorized personnel who require it to perform their job functions.
Sharing Your Information We respect your privacy and will not share your personal information with third parties without your consent, except where required by law or in circumstances necessary for the provision of medical services. For example, we may share your information with healthcare providers, insurance companies, or other entities involved in your treatment, billing, or care coordination.
In certain cases, we may need to share your personal information with trusted service providers who assist us in managing hospital operations. These third parties are contractually bound to keep your data confidential and to use it solely for the purpose of assisting us in providing healthcare services.
Your Rights and Choices You have the right to access the personal information we hold about you, request corrections, or request that we delete your information, subject to any legal or regulatory requirements. If you wish to exercise any of these rights, please contact us directly, and we will respond to your request in a timely manner.
If you have concerns about how your information is handled or if you wish to withdraw your consent for certain uses of your data, please contact our Privacy Officer. We will make every effort to resolve your concerns.
Cookies and Online Tracking When you visit our website, we may use cookies and similar technologies to enhance your experience and gather non-personally identifiable information to help us understand how our website is being used. You have the option to control the use of cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.
Changes to This Privacy Policy Krishna Medihealthcare reserves the right to update or change this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our website, along with the effective date of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
Contact Us If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please do not hesitate to contact us at our customer service department or reach out to our Privacy Officer directly. We are here to assist you and ensure that your privacy and rights are always respected.